Returns & Exchanges

EXTENDED HOLIDAY RETURNS & EXCHANGES

Rafaellastyle.com will accept returns of unwashed, unworn, undamaged or manufacturer’s defect. From 10/28/2025 through 12/31/2025, we will issue a refund for all unused and undamaged products returned by 1/31/2026. Refunds must be accompanied by the original receipt and will be made in the form of the original payment. All products must be returned in its original packaging (when possible) and with all accessories to ensure a full credit. 
To start a return please visit our return portal at www.rafaellastyle.com/apps/returns

Please note that when returning an item using our prepaid label, a flat fee of $6.00 will be deducted from the order refund for return postage.

Need it another size or color instead?
We offer hassle-free  exchanges for all non-clearance items all year long. To start an exchange visit our return portal at www.rafaellastyle.com/apps/returns

EXTENDED EXCHANGES ON CLEARANCE & FINAL SALE ITEMS

Clearance / Final sale items can be exchanged for another size or color of the same item when purchased from 10/28/2025 through 12/31/2025 and exchanged by 1/31/2026. To start an exchange visit our return portal www.rafaellastyle.com/apps/returns

PRICE ADJUSTMENTS

RafaellaStyle.com will gladly honor a one-time price adjustment if an item is marked down within 14 days of placing your order. You must contact us via e-mail at support@g.rafaellastyle.com within the 14 day window. The difference will be refunded to your original form of payment.

Thank you for shopping at RafaellaStyle.com!